Terms and Conditions
Simple Senior Tech
**Last Updated: March 10, 2026
1. Introduction
Welcome to Simple Senior Tech. By using our services, website, or scheduling appointments, you agree to the following Terms and Conditions. These terms outline the rules and guidelines for using our technology assistance services.
Simple Senior Tech provides technology support designed to help seniors understand and use devices such as smartphones, tablets, computers, smart TVs, and other digital services.
2. Services Provided
Simple Senior Tech offers services including, but not limited to:
* Device setup and installation
* Technology training and tutorials
* Troubleshooting technical issues
* Internet and email assistance
* Software and app guidance
* Smart home device setup
* Remote or in-person technology support
Services may be offered **in person, remotely, or online** depending on availability.
3. Appointment Scheduling
Appointments may be scheduled through our website, phone, or email.
Clients agree to:
* Provide accurate information when booking
* Be present during scheduled service times
* Provide access to devices requiring assistance
Simple Senior Tech reserves the right to **reschedule or cancel appointments due to emergencies, scheduling conflicts, or unsafe conditions.
4. Payment Terms
Payment is due at the time services are completed unless otherwise agreed upon.
Accepted payment methods may include:
* Credit or debit cards
* Digital payments
* Cash (if applicable)
Prices for services are subject to change at any time but will be communicated before service is provided.
5. Cancellation Policy
Clients must cancel or reschedule appointments at least **24 hours in advance**.
Failure to provide adequate notice may result in:
* A cancellation fee
* Loss of deposit (if applicable)
6. Limitation of Liability
Simple Senior Tech will make every reasonable effort to solve technology issues; however:
* We cannot guarantee that all technical problems can be fixed.
* We are not responsible for **data loss, device damage, or service interruptions** caused by hardware failure, software issues, or third-party services.
Clients are encouraged to **backup important data before service.
7. Third-Party Services
Some services may involve third-party software, hardware, or internet providers.
Simple Senior Tech is **not responsible for the policies, performance, or reliability of third-party companies or products.
8. Privacy
Simple Senior Tech respects your privacy. Personal information collected during appointments or through our website will only be used to:
* Provide services
* Communicate about appointments
* Improve customer support
We do not sell or share personal information with third parties unless required by law.
9. Customer Responsibilities
Clients agree to:
* Provide accurate information about devices and issues
* Maintain legal software and services on their devices
* Follow safety recommendations provided by technicians
Simple Senior Tech will not assist with **illegal software, piracy, or unlawful online activity.
10. Changes to Terms
Simple Senior Tech may update these Terms and Conditions at any time. Updated versions will be posted on our website.
Continued use of our services indicates acceptance of the updated terms.
11. Contact Information
If you have questions about these Terms and Conditions, please contact:
Simple Senior Tech
Email: [support@simpleseniortech.com](support@simpleseniortech.com)
Phone: (770) 817-5907)
Website: [www.simpleseniortech.com](http://www.simpleseniortech.com)
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